• Quality

  • GTI works 24/7 to guarantee precise, affordable call center solutions. Whether you outsource your call center to us, or handle all of your customer service programs yourself, GTI’s Quality Assurance team is there for you. Our QA experts will partner with you to improve call quality, service levels, customer satisfaction, efficiencies, and training programs. Make sure your company‚Äôs teleservices are being performed with the utmost precision.

  • For precise, practical call center solutions that deliver contact us online
    or call us at 1-800-926-8579.

    • Call Monitoring
    • Script Improvement
    • Drop-off Analysis
    • Retention Rate Improvement
    • Conversion Rate Improvement
    • Training Program Development
    • Bilingual Services


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