Stacy also started on the phones as a call center agent in the late ’80s. Her performance earned her quick promotions to human resources, the accounting department, and ultimately offered the position of Chief Financial Officer of GTI in 1992. When Stacy is not working, she enjoys doing volunteer work and spending time with her family.

  • JOHN BUCHHOLZ Director, Client Services

    While in college, John started as a call center agent in 1988 to help pay his way through the School of Music at UNT. Quickly promoted to trainer, corporate trainer, then account manager, John found himself leading a team of project and account managers as Director of Client Services for GTI in 1999. John’s expertise in TPV and telesales outsourcing helps insure GTI call center solutions are always state of the art. When John is not at the office, he spends his time playing drums, fishing, hunting and camping.

  • JA HARBOUR Director, Information Technology/Senior Project Mgr.

    As a college student at UNT, Ja started his career as a call center agent for GTI in 1996. Working his way up the corporate ladder, Ja’s performance earned him a promotion to account manager in 1997. By 1999, Ja had been managing numerous Fortune 100 client campaigns and was ready for the Senior Project Manager position. In 2007, Ja showed interest in call center systems and telephony. Multiple certifications later and Ja was carrying the title of Director, Information Technology. Ja’s dedication to precision and IT excellence continues to make GTI a leader in call center solutions, from TPV to telesales outsourcing. When Ja is not working, you’ll find him spending time with his family, fishing, hunting and gaming.


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